Driving 81% growth in new customers for a highly seasonal and competitive business
The Challenge
Acquire new customers
With so much riding on each holiday, factors like spiking CPCs can have a seismic effect on the business’ profitability during a critical sales push. 1-800-FLOWERS enlisted New Engen to help drive year over-year-growth in new customers.
Results
What we achieved
Our approach
Building for scale
Leading up to Mother’s Day, we created over 2,000 geo-targeted campaigns to give our team the ability to optimize marketing budgets as precisely as possible. Taking a hybrid approach to bidding, utilizing automated overnight bids in conjunction with targeted intra-day bid changes, we responded to real-time shifts in efficiency at the city level. A close partnership and tight communication plan allowed us to escalate decision points to client leadership quickly so no time was lost.